Privacy Policy
Updated: March 26, 2026
Data collected
We do not collect any data when you simply browse the site.
We only receive information if you voluntarily submit the contact form:
- Contact details: first name, last name, email, phone (optional)
- Message content: description of your need or project
Purpose of processing
Information collected through the form is used exclusively to:
- respond to your request,
- schedule a call or meeting,
- prepare an estimate if requested.
No data is sold, rented, or shared for marketing purposes.
Legal basis and consent
By submitting the contact form, you consent to our use of the information provided solely to respond to your request. You may withdraw your consent at any time (see the "Your rights" section below).
Recipients and processors
Internal : MD Solutions TI (the site owner) handles your request directly.
Technical : The host and the form service (e.g., Netlify) may technically process your message to route it to our email. They do not use your data for other purposes.
Cookies and analytics
No tracking cookies are used (no Google Analytics, no advertising pixels).
Only strictly necessary cookies may be present, if any.
To protect our forms from spam, we use Google reCAPTCHA. By using our forms, you accept Google’s privacy policy and terms of service .
Data retention
Messages and contact details: retained for up to 24 months after the last contact, or deleted immediately upon request.
Quotes and invoicing (if you become a client): retained according to applicable accounting obligations.
Data security
We implement reasonable security measures to protect your personal information: restricted data access, password-protected and encrypted devices, and regular software and system updates. While no system is completely foolproof, we follow recognized best practices in information security.
Your rights
Under the laws of Quebec and Canada, you may:
- access your personal information,
- correct inaccurate data,
- request deletion of your information,
- withdraw your consent.
To exercise any of these rights, simply write to us at: info@mdsolutionsti.com
We will process your request promptly, within 30 days of receipt at most.
Contact us
Changes to this policy
This policy may evolve to remain simple and compliant with applicable regulations. The update date is always shown at the top of the page.